Health Spas UK, Health Spa Breaks UK, Spa Breaks UK, Spa Hotels UK, Health Farms UK, Spa Days UK

Why Customers Use Our Service

This is what we do best!

We believe that your Spa Break starts from the moment you contact us.

If you can find better customer service out there, then well done you and them!

I will never book with anyone else :-)

Thank you so much, I have booked through Spabreak Direct before and always find your service outstanding and your prices are the best around. I will never book with anyone else :-)

Francesca Isaac (29th July 2014)

Spa Break is one of the best online discoveries I have ever found


Initially, I am surprised how underrated you guys are. There is not much online publicity/plugging about yourselves, yet there should be. I am so pleased with the service you have provided me and my friends for my bridal shower. You have set up and arranged an amazing experience for us. Your customer service is top notch, and the options you offer your customers are of good quality. You also have been so accommodating and understanding with sudden and unexpected changes we had.

Many many thanks for simply being there :)

Keep up the good work guys! To everyone browsing, or simply reading, this site is highly recommended!

Go with Spa Break!

Carla de los Reyes (24th July 2014)

The personal service shown by yourself is nothing short of first class

Once again, many thanks for all your help in organising this special pre-wedding spa day for my daughter. The personal service shown by yourself is nothing short of first class and good customer service is sometimes very hard to come by. I shall certainly recommend your Company to all friends and work colleagues.

Janice Lowes (18th July 2014)

Really wowed by your customer service!

Yes, you were patient and enthusiastic. I spoke to someone from another spa breaks agency and I felt like I was bother her and it was like she couldn't wait to get off the phone, so even though their prices are the same as yours I would rather book with you because of the service I received. I am very particular about customer services and I was really wowed by yours. Your service and approach yesterday was superb!

Natalie Agyemang (11th June 2014)

First class personal service

Thank you so much for arranging everything for my family stay at Botley, Hampshire. We finally got everyone together and they had a superb time. I'm not in the habit of writing to companies to let them know about service but the personal service shown by Spabreak Direct was nothing short of first class. Thanks to everyone who contributed to a fantastic weekend.

Keith Hall (15th May 2014)

Efficient, helpful and courteous service

I have been most impressed with your efficient, helpful and courteous service, and having looked at a number of companies, yours is clearly outstanding.

Mr F Hughes (28th April 2014)

Very friendly, knowledgeable, well mannered team!!

Used Spa break direct on 4 separate occasion's and they have been brilliant every time, found us the best deal, very friendly, knowledgeable, well mannered team!! So much so we're using them again...!!

Joanne James (22nd January 2014)

"The customer service is fantastic. I would recommend this company to anyone."


I have just booked my 6th Spa break with Spabreak Direct. I have visited Five Lakes Essex, Hill Valley Shropshire and just booked for Windmill Hotel in Coventry.

The customer service is fantastic. I have never had any problems with the organisation of the spa breaks and have thoroughly enjoyed all my stays. I would recommend this company to anyone.

Karen Bostock (5th September 2013)

"You have been a fantastic company to deal with"


Thank you so much for all your help - you have been a fantastic company to deal with and will definitely use you again in the future - thank you again.

Lisa Wakefield (14th August 2013)

"The best company I have had the pleasure to deal with"


As four friends we have gone on various spa breaks over the years and used various different companies, but I have to say that Spabreak Direct is the best company I have had the pleasure to deal with. Not only do they find the best break to cater for all your needs, but they are a delight to deal with – especially Jayne who went far beyond customer care and Vicky who was so understanding when things had to change.

Thank you so much for making a booking so easy.

We will, without a doubt, use your company again and wouldn't dream of going anywhere else.

Mandy Jones (29th July 2013)

"I couldn't have dealt with a better company."


As promised I would like to pass on my positive comments to you and your company, Spabreak Direct.

As a recent new customer, I cannot praise you enough on the customer service that I received on booking my first one night spa break with my daughter. Your service approach was extremely efficient, friendly, helpful and reliable.

I couldn't have dealt with a better company.

I am very happy and delighted to say that the whole experience was very enjoyable, refreshing and relaxing and it is not very often you can say that you get better value than you paid for!

I definitely cannot wait to return and now look forward to reserving my next Spa Break in the very near future!

Anne McGarry (23rd March 2013)

"A company who are actually getting it right"


I think people are so quick to write in and complain when they’re unhappy with a service or product but not enough people take the time so show appreciation towards a company who are actually getting it right. I have had several bad experiences with similar type things before and it really does just make the world of difference receiving the kind of service I did.

I will DEFINITELY be using Spabreak Direct again in the future!

Kimberley Reece (29th Nov 2012)

"By far the best customer service I've had from a British company."


Just wanted to send a quick note to say how great it was dealing with Spabreak Direct for my hen night. Alex from Spabreak Direct was fab at being the go between to sort things out and get us the best deal. I'm now recommending you to all of my friends with hen parties and events coming up.

By far the best customer service I've had from a British company.

Tabatha Gullikson (3rd Nov 2012)

Read more testimonials of satisfied customers

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