Customer Testimonials
Some of the testimonials that Spabreak Direct have received from satisfied clients.
If you have stayed at any of our health spas or spa hotels and would like to comment on your experience, or if you have used us to make an enquiry or booking and would like to comment on our service, please email reservations@spabreak.co.uk or why not post your comments on our Facebook page.
From: Maxine Barker
Sent: 02 February 2012 16:26
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation - Macdonald Hotels - Savill Court , Miss Maxine Kilgour, (2), Friday 27th January 2012
Hi Melissa
I just wanted to say a huge thank you for all your help and speed in replying.
My mum had the best time at Savill Court and they were amazing. They gave her free Champagne and chocs too. It was beautiful.
I just wanted to pass on my thanks.
Regards
Maxine
From: Peter Honour
Sent: 30 January 2012 07:37
To: Georgina Clayton
Subject: Spabreak Direct Residential Confirmation,Macdonald Old England, New Year Detox Spabreak, Friday 27th January 2012, Mr Peter Honour (2)
Hi Georgina
Thought I’d give you some feedback on our break at the Old England Hotel.
I found the whole experience booking with Spabreak to be pleasant and efficient.
There was no deposit to pay and the staff were both friendly and knowledgeable. The hotel was amazing – definitely worth upgrading to a lake view room. We had breakfast in bed overlooking the lake on a cold frosty sunny morning - it was beautiful. The hotel is high quality, well run and the valet parking was a pleasant surprise.
I would definitely recommend your services to anyone – the value for money and service is outstanding.
Regards
Peter Honour
From: Richardson-Moore, Kate
Sent: 25 January 2012 12:21
To: Spabreak Reservations
Subject: FAO Jayne
Dear Jayne
Thank you very much for helping me with my enquiries about Penny Hill Park yesterday. You were great in digging out a better deal!
One of my friends was also working with your colleague Emily to find out about Danesfield House (I didn’t know that when we spoke). We got a good deal offered by Danesfield so have decided to go with that this year, but we are all agreed we will be going to Penny Hill Park next year!
So, thank you for all your help. I do think that Spabreak Direct offers great customer service (we have booked through you in previous years).
Many thanks, Kate
From: Leslie Millington
Sent: 24 January 2012 10:16
To: Jayne Clarence
Subject: Spabreak Direct - Day Spa Confirmation - Macdonald Portal Spa - Mr Leslie Millington (2) - Friday, 20th January 2012
Hi Jayne
Just wanted to thank you for all your help and sorting out a fantastic day for us. We had a great day and we both enjoyed it very much.
Hopefully we can do it again in the near future.
Many thanks,
Leslie & Tracey.
From: Paul Ambrose
Sent: 23 January 2012 16:05
To: Georgina Clayton
Subject: Spabreak Direct, Day spa confirmation, Hill Valley, Wednesday 15th February 2012, Paul Ambrose (2)
Hi Georgina
Thank you very much for all your help.
I am a business studies teacher in a secondary school and I am so impressed with your excellent customers service and changing the rooms that I will be using your email and communication in lessons as a good example of how to delivery excellent service.
Thank you again
Paul
From: Sally-ann Luke
Date: 22 January 2012 14:18:26 GMT
To: Kathryn Colligon
Subject: Melissa Pearce
Hello Kathryn,
I just wanted to email you to say what a great help Melissa Pearce has been from August - present with booking my spa break hen party. She has gone out of her way to make sure everything is perfect and has been very efficent with her contact. She has been extrmely professional and helped me make the right choices that were best for me throughout. Due to Melissa's fantastic work I will most definately be recommending her, and Spabreak Direct, to some of my other friends who are also looking at booking hen parties. I will also be using your company to book future spa breaks and I hope to deal with Melissa again.
I just felt that her hard work and commitment to deliver me the best hen party possible needed to be recognised.
Thank you for your time and I look forward to my hen party on 11th February :)
Many thanks
Sally-ann Luke.
From: Marc Dallamore
Sent: 23 January 2012 17:13
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - The Nottingham Belfy - Mr Marc Dallamore (2)
To whom it may concern.
I would like to express my praise for a member of your Spa break team, Jayne Clarence. She did me an enormous favour in waivering an admin charge due to personal circumstances which would have caused me a problem. She didn't have to do this but she understood my sitaution and showed sympathy for me.
For me this goes to show that she is concerned about customer satisfaction and helping out someone who needs the help instead of making a 'quick buck' for the company. She deserves praise for her help and I hope you give her some. I am more than happy to be contacted for any further feedback you need for Jayne.
Yours,
Marc Dallamore
From: Simone Davies
Sent: 18 January 2012 17:13
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation, Sopwell House, Ms Simone Davies, Friday 3rd February 2012 (6) & Saturday, 4th February 2012 (18)
Organising your best friend's hen party is guaranteed to be stressful. However thanks to Jayne and the team at Spabreak Direct it was a breeze.
We got a fantastic deal, at a fantastic price and their professional approach helped keep me sane.
I would definitely recommend them to anyone who wants the stress taking out of organising a weekend away.
Simone
From: Lisa Bradley
Sent: 10 January 2012 21:15
To: Melissa Pearce
Subject: Spabreak Direct Voucher Confirmation - £250 Monetary Vouchers - Mrs Lisa Bradley
Dear Melissa
My daughter called me today to say she spoke to you to book her spa break and you were lovely.
Thank you so much for an excellent service.
Kind Regards
Lisa Bradley
From: Jon Sharpe
Sent: 08 January 2012 23:37
To: Sky Walsh
Subject: Spabreak Direct, Day spa confirmation, Savill Court Hotel and Spa, Mr John Sharp, Sunday 8th January 2012
Thank you for sorting out my day, you made it all happen and I was clueless! What a lovely hotel and spa. Friendly and relaxed, well done!!! Xx
Sharpe
From: Alissa Powell
Sent: 19 December 2011 18:04
To: Melissa Pearce
Subject: Spabreak Direct - Day spa confirmation, Whittlebury Hall, Mrs Alissa Powell, (2), Wednesday 28th December 2011
Brilliant! Thank you!
What a pleasure your service is :) This is going to be a fabulous birthday treat for myself and a fun bonding day for me and my step daughter.
Thanks for your help,
Alissa
From: Nancy Reynard
Sent: 14 December 2011 12:42
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation - Macdonald Hotels - Inchyra Hotel & Spa - One Night Luxury Spa Break (3) - Friday 9th December 2011 - Mrs Nancy Mclean
Hi Melissa
Just a quick email so say how much fun we had at the Spa Inchyra at Falkirk!! It was a birthday surprise for my friend and we had an absolute hoot!!
Everyone was so friendly, the hotel was amazing!!! Our room was beautiful and the pool and facilities were just the business. There were two big theme nights on that we didn't know about but managed to 'gatecrash' the Abba tribute night!!
We had our facials the next day and the treatment rooms were very luxurious. The whole experience was fabulous, even the fire alarm going off and having to stand out side in our cosy robes and slippers whilst the firemen investigated wasn't enough to put us off from coming back!!
So a big thank you to you Melissa for organising it and to Inchyra for their first class service!!
See you again very soon.
Love from, Nancy, Gemma and Claire. Xxx
From: Lisa Wiseman
Sent: 12 December 2011 15:08
To: Natasha Kollinsky
Subject: Spabreak Direct Residential Confirmation, Crowne Plaza Heythrop Park, Miss Lisa Wiseman (7), Saturday 11th February 2012, 1 Night Stay
Hi Natasha
Just to confirm the booking is all ok, thanks for your help. Great website, I thought planning all this was going to be a nightmare but its been painless! I've passed your details on to a colleague who is also organising a spa weekend.
Thanks again!
Lisa
From: James McFadzean
Sent: 12 December 2011 09:36
To: Vicki Jennings
Subject: Donnington Valley Break
Hi Vicki,
First of all, this is a little note to say a personal thank you for being such a diamond in helping me find the perfect spa break to fit my needs as a last minutre surprise. You listened intently, gauged my personality, priorities and preferences and delivered on point, in budget and in full. Every aspect of the break was literally the dream and I can honestly say it was a joy to book and experience, and practically perfect in everyway. I shall certainly be recommending your service to both my network, and our readers.
Secondly, the staff, service and treatments at Donnington Valley were the best I've ever experienced (and let me tell you I'm no stranger to a spa). They couldn't do enough for us, accomodated every request. The therapists listened to our needs and exceeded expectations, the food was a dream, the room one of the biggest I've had the pleasure to stay in and all for such great value for money.
It's so rare to find a company who not only delivers what it promises, but goes over and above what one would expect. Lastminute.com & Wahanda are so yesterday, and you most certainly are my preferred supplier from here on in.
Warm regards,
James McFadzean
Director of Advertising & Exhibition Sales
Square Peg Media
From: Natalie Maddox-Hussain
Sent: 07 December 2011 12:46
Via: Facebook
Just wanted to say Sky Walsh is excellent - I have been let down by a big hotel and she is doing her absolute best (all morning) trying to source me an alternative.
Thanks Sky xx
Natalie
From: Sophie Hadley
Sent: 01 December 2011 15:57
To: Jayne Clarence
Subject: Hen weekend at Walton Hall
Hi Jayne
Just a quick line to say thank you!
My hen weekend was as fab as I imagined it to be. The hotel was beautiful, the staff were great and the spa was a dream!!
Only a few little things that weren't perfect but completely out of your control. Everything else was perfect, the pool and steam room/sauna was very clean, staff were so helpful, treatments were amazing - so good!!! And the waiters were so helpful, nothing was too much trouble.
And as for treats for me, I got an extra bottle of pink Champagne and my room was a two story suite which came in very handy for us to party the night away in after the bar shut! It really was a perfect girly weekend. We had our own dinning room as well that just fitted the 19 of us in so we could be as loud and nuts as we wanted without disturbing anyone else and had our own team of waiters. The hotel really did a fab job so thank you for sorting all of this out for us.
Nothing was too much trouble for you with sorting it out for us and you really did a great job.
I will be recommending you and the venue to everyone!
Sophie.
x
From: Manjit Bance
Sent: 30 November 2011 12:3
To: Melissa Pearce
Subject: Spabreak Direct - Day spa confirmation, - Macdonald Hotels - Berystede Hotel & Spa - The Lady of Luxury Day (2) - Friday 2nd December 2011 - Mrs Manjit Bance
Hi Melissa
Thanks so much for this will definitely be recommending you. A totally professional and helpful member of the team found me an amazing deal within a couple of hours. Took the stress of searching on the web for hours completely away.
Regards
Manjit
From: Preety Rajkumar
Sent: 29 November 2011 10:46
To: Sky Walsh
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Crewe Hall Hotel and Spa, Mrs Preety Rajkumar, Booking Monday 21st November 2011 (3)
Hi Sky
Hope you are well!
I just wanted to say thank you so much for recommending Crewe Hall. We all had such a lovely time! The food was amazing as well as the treatments. The staff were all so friendly and we were even given a tour of the Old hall. The galaries were so beautiful. It was great value for money. There's only one thing I would mention is that we were very excited dining in the Ranulph restaurant, but we found out that it has been closed for 5 months and only used for private functions. We would definitely go back.
Take care.
Kind Regards
Preety
From: Jan Higham
Sent: 28 November 2011 13:48
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Crewe Hall - One Night Spabreak Direct Offer (10) - Friday 25th November 2011 - Mrs Jan Higham
Hi Melissa
Just wanted to say thanks for all your help in arranging the spa break for us.
It was a beautiful venue with excellent service and facilities.
Kind regards,
Jan
From: Mark Townsend
Sent: 28 November 2011 11:24
To: Vicki Jennings
Subject: Spabreak Direct Residential Confirmation - Ardencote Manor - Mr Mark Townsend - 26th November 2011
Morning Vicki
I wanted to drop you a line to say how much we enjoyed our weekend spa break.
We would recommend Ardencote Manor as a 5 star break – the staff in the hotel and spa were welcoming and very friendly, treatments excellent, service good, rooms excellent and food very good.
Thanks again!
Kind regards
Mark
From: Sarah Bradley
Sent: 25 November 2011 19:38
To: Vicki Jennings
Subject: Recommendation
Just wanted to say what a wonderful time we had at the Nottingham Belfry, the Hotel was very welcoming, food and service excellent, room very comfortable and overall very good value for money. In fact we loved it that much we have booked to go again and can’t wait!
Many thanks to Spabreak for making the booking experience so easy!
Kind Regards
Mrs Bradley
From: Karen
Sent: 21 November 2011 20:28
To: Natasha Kollinsky
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Forest Pines Hotel & Golf Resort - Sunday 20th November 2011 - 1 Night Stay
Natasha
I would just like to say on behalf of myself and my daughters what an absolutely fabulous 2 days we had on our Spa break at Forest Pines. Everything was wonderful from the hotel, the spa facilities and the fantastic treatments we all had - and the extra ones we indulged in. Please pass on my sincere thanks to Forest Pines if you can, they were brilliant.
Thanks again and let me know when you have other great offers like this.
Kindest Regards
Karen
From: Tracey Langham
Sent: 19 November 2011 10:56
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation, Whittlebury Hall, Mrs. Tracey Langham (2), Friday 18th November 2011
Hi Melissa
Have just been on our Spabreak and wanted to say thank you.
We have had a fantastic time, the place was lovely and brilliant value for money. Will definitely do a Spabreak again. The only negative point is my sore head this morning however that's all self inflicted!!!
Tracey
From: Francesca Isaac
Sent: 17 November 2011 13:16
To: Spabreak Direct
Hello
I just wanted to let you know that we had an amazing time at Norton Park Hotel - amazing price, lovely hotel, spa and the food was brilliant.
I had a nightmare when booking due to people dropping out and changing their minds on treatments and times but I dealt with Alex Adnett at Spabreak Direct and she was fantastic, helped loads and made the whole thing run as smoothly as it could.
Will be using you again for the next Spabreak and spreading the word.
Kind Regards
Francesca
From: Rachael Barrowcliffe
Sent: 14 November 2011 18:41
To: Alex Adnett
Subject: Spabreak Direct Residential Confirmation, Ms Rachel Adams (5), Saturday 12th November 2011, Craxton Wood
Hi Alex
Just wanted to let you know that everything was great with the weekend away. Everyone was happy - we broke down on the way so that was a bit traumatic but arrved with 10 mins to spare in time for the treatments - needed the massages by that point!
Thanks for helping - think we will be in touch again soon to book for next year! Also one of the girls may contact you to help her with something else!
Thanks
Rachael
From: Claire
Sent: 14 November 2011 15:24
To: Alex Adnett
Subject: Spabreak Direct Residential Confirmation, Ms Claire Reilly (18), The Hampshire Court
Thank you Alex for helping me make my spa weekend for my sisters 40th a very memorable one. Everything was perfect. Would def go to that hotel again.
Many Thanks
Claire
From: Judy Gahan
Sent: 12 November 2011 16:16
To: Jayne Clarence
Subject: Recent break
Hi Jayne
I just wanted to let you know that my daughter and I had a fantastic break at Walton Hall. The hotel was lovely and I was very impressed with all the staff who were genuinely friendly, polite and helpful and went out of their way to make my birthday a special occasion.
Everything had been organised beautifully so it was all very stress free. Thank you for your excellent service - I wouldn't hesitate to use Spabreak again or to recommend you to other people.
Kind regards
Judy Gahan
From: Elin Davies
Sent: 09 November 2011 09:14
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Macdonald Hotels - Portal Spa - Mrs Elin Davies (14) - Saturday, 15th October 2011 - 1 Night Stay
Hi Jayne
Just a quick word to thank you so much for all the arrangements for our girly weekend at Portal Spa Tarporley some weeks ago. I’ve been meaning to contact you for a while.
It was a lovely weekend and the hotel staff were very welcoming and nothing was too much of a problem for them. We arrived rather late after getting lost, but they were very accomodating and lunch was pushed forward without any problem. The treatments were also fantastic and very relaxing.
Many thanks again - highly recommended!
Kind regards,
Elin
From: Morag Robinson
Sent: 07 November 2011 12:25
To: Sky Walsh
Subject: Spabreak Direct Residential Confirmation, Macdonald Hotels, Portal Hotel and Spa, Friday 4th and 5th November 2011, Mrs Morag Robinson (2)
Hello Sky
Just to say a big thank you for arranging our luxury weekend, my daughter and I had a fabulous time, we came away thoroughly pampered and very relaxed! Staff at the Portal Spa were very helpful and went a long way to ensure that we were comfortable and enjoyed our stay.
Best wishes to you
Morag
From: Ava Oliver
Sent: 01 November 2011 23:24
To: Jodi Marsh
Subject: Spabreak Direct Residential Confirmation - Five Lakes - Mrs. Ava Oliver (4) - Friday 28th October 2011
Hi Jodie!
Just want to say a huge thank you for finding Fives Lakes for my daughters 21st at such short notice.
We had a fabulous time and met some really fun people. It was worth going skydiving beforehand to really appreciate the totally relaxing atomoshere, we were all very impressed, dinner was okay but still excellent value for the price of package, staff very friendly.
Would definitely use your company again. Once again thank you for your effort and help.
From: MW
Sent: 01 November 2011 19:47
To: Alex Adnett
Subject: Spabreak Direct Residential Confirmation, Friday 28th & Saturday 29th October 2011, Billesley Manor,
Hi
Just a bit of feedback about weekend at Barcelo Billesley Manor.
Everything was excellent, nice room, great food, lovely staff. We thought it was good value. Thanks for that!
Regards MW
From: Monica Brough
Sent: 31 October 2011 15:40
To: Emily Isaac
Subject: Re: Spabreak Direct Residential Confirmation, The Welcombe Spa, Monica Brough (5), Sunday 23rd October 2011
Hi Emily
I got back from the spa break at Welcombe in Stratford last Monday, but went straight away on holiday with my children as it was half term. Today is the first opportunity I have to tell you what a fantastic time we had and to thank you for the recommendation - we all enjoyed it and only wished we could have stayed longer! We are certainly putting it on our list of possibilities for next year for an annual get-together.
I forgot to add that the apartment blew us away!! It was AMAZING! The whole experience was truly a slice of heaven on earth!
Thanks once again,
Regards
Monica
From: Rachel Hoare
Sent: 30 October 2011 10:12
To: Alex Adnett
Subject: Spabreak Direct Residential Confirmation, Miss Rachel Hoare (6) 2012, Hellidon Lakes
Thank you very much
Would just like to say a big thank you becuase your service and response times have been brilliant. As someone that works in the sales industry myself, it is rare to come across such good levels of customer service and aftersales advice.
From: Sheila Jones
Sent: 29 October 2011 17:39
To: Sky Walsh
Subject: Spabreak Direct Residential Confirmation, Q-Hotels, Crewe Hall Hotel and Spa, Mrs Sheila Jones, Friday 28th October 2011
Hi Sky
Just got back from our spa break experience, we had a fantastic time everything was super, the place was amazing.
Thanks again for organising it for us.
Kind Regards
Sheila
From: Margaret Howells
Sent: 27 October 2011 14:42
To: Jayne Clarence
Subject: Spabreak Direct - Day spa confirmation - Portal Spa - Mrs Margaret Howells (2) - Wednesday, 26th October 2011
Hi Jayne
You came up trumps once again!
My friend and I had a super day at Portal Spa. Fantastic location, good food and staff were amazing. Very enjoyable and completely relaxing, which is what we needed.
Thanks once again. I’m sure I’ll be in touch soon for another one.
Best wishes
Margaret Howells
From: Zoe Demosthenous
Sent: 25 October 2011 16:33
To: Alex Adnett
Subject: Re: Spabreak Direct Residential Confirmation, Miss Zoe Demosthenous (2)
Hi Alex
I just want to say a huge thank you.
Just read all of my email as I read half of it earlier and to see you have sorted every thing out from lunch to dinner I'm overwhelmed, your customer service is way past excellent. I did not need to lift a finger you have done it all. I m so overwhelmed I think I might cry. You're an amazing asset to your boss, thank you will email on our return from break.
Will definitely recommend you and use you again thanks so much.
Regards
Zoe Demosthenous xx
From: Alex Griffiths
Sent: 24 October 2011 11:46
To: Natasha Kollinsky
Subject: Nottingham Belfry 21/22 October
Hi Natasha
Just thought I'd drop you a quick email to let you know that our weekend away went incredibly well. Hotel was fabulous, food was gorgeous, treatments and facilities were bliss and we had an amazing time.
I'll definitely recommend your company to my friends. It made booking so much easier and I don't think we could have got a better deal looking around ourselves.
From: Paul Taylor
Sent: 24 October 2011 11:26
To: Sky Walsh
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Aldwark Hotel and Spa, Mr Paul Taylor, Friday 21st October 2011
Hi Sky
Just to let you know the break at Aldwark Manor went very well.
- The location was perfect
- The hotel was just what was wanted
- The treatments were very relaxing
- ...and she said yes!
So all in all perfect. Thanks for your help and advice.
Regards
Paul
From: Christine E. Harrison
Sent: 18 October 2011 08:56
To: Jodi Marsh
Subject: Spa Break - Telford - 11th Ocotber 2011
Good morning
Thank you for making all the arrangements for the Spa Break that I booked for my daughter and myself.
The Telford Spa Hotel was excellent as was the various treatments we booked. Neither of us could fault the experience. All the staff that we came in contact with were polite, friendly and very helpful. We would both highly recommend this venue. It made the whole experience unforgettable.
Also I would like to say a very big thank you to you for all your help and advice.
Christine Harrison & Amanda Nicholls
From: Gemma Bond
Sent: 17 October 2011 09:16
To: Vicki Jennings
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Cheltenham Chase - Gemma Bond x 8 - 6th October 2011
Hi
Just wanted to thank you and staff at the Chase hotel.
We all had an amazing time and are definitely going to book again.
Booking was fantastic and the hotel and staff were too. Big compliments to the chefs, food was out of this world!!
It honestly was fabulous. My sister and I stayed the 2nd night!! The treatments were great too. Everyone had a really good time.
Thanks again
Kind Regards
Gemma
From: Emma Winney
Sent: 06 October 2011 09:12
To: Katie Barnes
Subject: Spabreak Direct Residential Confirmation, Macdonald Hotels, Savill Court, Emma Winney (3), Friday 23rd and Saturday 24th September 2011, Two Night Express Package
Hi Katie
Last weekend was absolutely fantastic, thanks so much for all your help. The hotel was lovely and the staff brilliant. I have recommended Spabreak Direct to all my friends as the value was amazing.
Thanks again
Emma.
From: Sandra Gaskin
Sent: 04 October 2011 14:10
To: Jayne Clarence
Subject: Jayne Please Pass This Message To your Boss
Dear Sir/Madam
Just a few words to say, for the past few months I have been in contact with Jayne Clarence, she has been more that helpful with organising a Ladies Weekend for me, she chose an excellent hotel for 22 of us. Her customer service was 10 star, nothing was to much trouble for her, she helped all the way, even when some of the Ladies kept changing their minds, credit where credit is due, Jayne was very good.
Many thanks
Sandra
From: Sandra Gaskin
Sent: 04 October 2011 11:53
To: Jayne Clarence
Subject: Re: Menu's!
Hi Jayne
What a fantastic weekend the rooms, the service, the grounds, the Spa - outstanding with so much to do, and that’s what we loved. I will be booking the same place next year, same time first weekend in October, I will be in touch to book and I feel there will be more people this time. We also had a great Saturday afternoon everyone loved the Zumba and everyone young and old took part. Saturday night we partied until 1pm, it was great. Thank you for choosing a great hotel.
From: Fiona Scholefield
Sent: 03 October 2011 18:00
To: Natasha Kollinsky
Subject: Spabreak Direct - Day spa confirmation - Danesfield House - Friday 16th September 2011 - Mrs Fiona Scholefield (2) - 2 x Danesfield Discovery Days
Hi Natasha
Just to say what a fantastic time my sister and I had at Danesfield House Hotel recently for our spa day. Everything from my initial contact with you to the spa staff were excellent, and we hope to return at some stage. Would you please keep me informed of any future offers the spa at Danesfield may be offering, please?
Many thanks for all your help.
Kind regards
Fiona
From: Fiona Mitchell
Sent: 28 September 2011 17:31
To: Alex Adnett
Subject: Spabreak Direct Residential Confirmation, Miss Fiona Mitchell (8), Saturday 24th September 2011, The Felbridge Hotel
Hi Alex
A quick email to again thank you for your help and advice in organising Lisa's hen weekend... you made arranging the weekend so much easier for me, making it almost stress free, and for that I will be forever grateful!!
We all had the most amazing time relaxing and being pampered. The venue exceeded our expectations and the staff were so welcoming and friendly... not to mention the food, out of this world!! We will definitely return! In fact the girls were so taken with the package we are talking about making it a regular treat.. with a pre Christmas treat already in discussion!!
Thank you again and I look forward to speaking with you soon,
Kind regards
Fee
From: Jean Hanks
Sent: 28 September 2011 15:50
To: Jodi Marsh
Subject: Spabreak Direct Residential Confirmation - Devere Dunston Hall - Mrs. Jean Hanks (3) - 13th, 14th & 15th April 2012 - 3 Nights
Jodi
I was very pleased to receive your email with full booking details after our telecon this morning. I have made some amendments to the treatments directly with the Spa, but am delighted with the change you arranged re. the massage.
Thank you very much for your friendly, efficient and helpful service, which I shall certainly recommend.
Regards, Jean
From: Pauline Heywood
Sent: 27 September 2011 12:48
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation - Devere Hotels - Dunston Hall - Two Night Silver Package (2) - Wednesday 9th, Thursday 10th May 2012 - Mrs Pauline Heywood
Thank you Melissa, you are a marvel!
Pauline
From: Lisa Morton
Sent: 26 September 2011 10:27
To: Vicki Jennings
Subject: Spabreak Direct Residential Confirmation - Devere Dunston Hall - Lisa and Russell Morton - 21st and 22nd Sept 2011
Hi Vicki
We are not normally in the habit of sending e-mails for feedback but I just wanted to let you know that the spa break we booked through you was excellent on every level. We will definitely come back to you when booking future breaks and will be visiting Dunston Hall again no doubt.
Many Thanks
Lisa
From: Matthew Davidson
Sent: 22 September 2011 12:05
To: Natasha Kollinsky
Subject: Spabreak Direct Residential Confirmation - Crowne Plaza Heythrop Park - Tuesday 4th October 2011 - Mr Matthew Davidson (4)
Thanks a lot Natasha.
You've been really helpful. I'm looking forward to it.
5* service from yourself. Would definitely recommend you!
Regards,
Matthew Davidson.
From: Christina Lewin Smith
Sent: 19 September 2011 11:30
To: Jodi Marsh
Subject: Spa Break at Danesfield House Hotel and Spa
Dear Jodi
I just wanted to send you a short note to thank you for all of your help in organising our trip to Danesfield House. It was a beautiful venue and the treatments and evening meal etc. were all great. I would highly recommend it and thank you for all your help in organising it.
Hopefully I will be able to book a personal break for myself through you the next time!
Thank you again and I will keep in touch.
Kind Regards
Christina
From: Rachel Hickman
Sent: 08 September 2011 14:14
To: Jayne Clarence
Subject: Spa break at Ardencote Manor
Hi Jayne
Now my sister's wedding has been and gone, I can finally get round to saying 'Thank You' for all your help in organising her hen party at Ardencote Manor on August 6th.
Spabreak Direct was a godsend and made it so easy to arrange for a group of 10 - especially not having to pay up front deposits and payments - that saved a lot of hassle.
And Ardencote Manor was fantastic - we all had a brilliant time. The hotel and spa were superb and the food was some of the best we have ever eaten - it was such good value.
It was the perfect place for her hen party - made even better that she knew nothing about it until we arrived!!
Many thanks again - I would never have even known about the place if I hadn't come across the Spabreak Direct website.
Kind Regards
Rachel Hickman
From: Sarah Bell
Sent: 07 September 2011 17:34
To: Rebecca Rule
Subject: Spa break at Wallets Court 25th and 26th June
Hi Rebecca
I know it is a wee while since we took our break at Walletts Court, but I just wanted to say what a fantastic 40th weekend we had. It was just what we all needed. Walletts court was absolutely lovely in every way, the staff, the food and drink (and so much of it!), the setting, the accommodation and the spa itself. Everything with the booking was straight forward and worked out really well for us.
Your website was easy to use and you were very efficient….gold stars all round….roll on our 50th Birthdays!
Many Thanks to everyone
Regards
Sarah
From: Alexandra Johnson
Sent: 06 September 2011 12:46
To: Jodi Marsh
Subject: Spabreak Direct Residential Confirmation - Bath Spa - Miss Alex Johnson (2) - Monday 19th September 2011
Hi Jodi
Thank you for your help in making this booking and for your prompt confirmation.
I was really impressed with how easy it was to make a booking with you and compared to some other agents I have made enquiries with your service has been far superior (I particualrly value this as I have left everything to the last minute and am trying to organise this from overseas!).
Thanks again, and I am looking forward to taking my best friend (the bride to be) for a real treat before the big day!
Alex
From: Joanne Gower
Sent: 05 September 2011 13:52
To: Jayne Clarence
Hi Jayne
Myself and my friend have had the most amazing relaxing time at Forest Pines. Food was fantastic and we couldn't fault anything. Thank you for your advice.
Kind regards
Jo Gower
From: Margaret Howells
Sent: 05 September 2011 11:35
To: Jayne Clarence
Subject: Spabreak Direct - Day Spa Confirmation - Hill Valley - Mrs Margaret Howells (5) - Sunday, 5th September 2011
Good Morning Jayne
I just wanted to let you know what a super day we had yesterday on our Spa Day at Hill Valley! It was absolutely superb and we will certainly be repeating it.
Thank you for all your help in booking it.
Regards
Margaret Howells
From: Nancy Wilson
Sent: 04 September 2011 21:17
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Ashford International - Miss Nancy Wilson (9) - Saturday, 3rd September 2011 - 1 Night Stay
Hi Jayne
We've been on our spa weekend and I just wanted to let you know what a fabulous time was had by all!
The hotel was lovely and the food was excellent. The treatments were all lovely and everyone has a brilliant time. The staff at the hotel were so hospitable and the manager Miles was excellent, they were all so accomodating. Just really wanted to say a big thank you to you for arranging this for us and if you ever have occasion to speak to the hotel, to pass on our sincere thanks and congratulate them on such an excellent service they provided.
I would definitely recommend both yourselves and the hotel in future.
Again, thank you for your patience with me after all the changes to the booking.
Nancy x
From: Val Foster
Sent: 31 August 2011 11:27
To: Natasha Kollinsky
Subject: Thank you
Thank you so much for your help in organising our spa break, I will strongly recommend using your service to my family and friends.
Best wishes
Val Foster
From: Darren Jones
Sent: 30 August 2011 17:27
To: Jodi Marsh
Subject: Spabreak Direct Residential Confirmation - The Vineyard - Mr. Darren Jones (2) - Sunday 28th August 2011
Hi Jodi
We had a fantastic weekend and one of the best meals of my life, what a wonderful place with impeccable service. I cannot thank you enough for organising that for me!
Please do make me aware of any special offers that come up as I am keen to do this kind of thing again!!
Hope you also had a great weekend, kind regards,
Darren
From: Christine Gordon
Sent: 24 August 2011 13:17
To: Melissa Pearce
Subject: Reservation Lifehouse - 2 nights 28th August 2011 - Ms Christine Gordon
Melissa
I am very pleased that it is the right package and thank you so much for all your time and trouble with this. You have provided an excellent service and I am a happy client....
Thank you and kind regards
Christine Gordon
From: Lorna Whatmore
Sent: 23 August 2011 20:03
To: Alex Adnett
Subject: Crewe Hall
Dear Alex
I wanted to give you some feed back after our weekend stay at Crewe Hall.
I must admit when I booked the break I did think that due to the low cost that it would be ok but nothing fantastic. I couldn't have been more wrong, everything about Crewe Hall was fantastic, food,service, treatment, location and staff. I couldn't fault a thing about our stay.
Nothing was to much trouble for the staff, the quality of the food was 5 star, our room was large well decorated spotlessly clean. Well worth a visit for young or old. The grounds are lovely to walk around and when I asked at the front desk about the place they gave me a detailed booklet detailing all about the family, Crewe Hall itself and a photo, which was such a lovely touch.
I would happily return and highly recommend it. I've already made comments on trip finders.
Thank you so much.
Ms Lorna Whatmore
From:
Sue BrownSent: 22 August 2011 14:54
To: Emily Isaac
Subject: Spabreak Direct Residential Confirmation, Barcelo, Billesley Manor, Sue Brown (4)
Hi Emily,
Just wanted to let you know what a good time we had at this hotel, thanks very much for all your help and advice! We enjoyed it so much we are planning on going again next year and booking an extra night!
Best wishes,
Sue
From:
Carolyn HillSent: 20 August 2011 19:58
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Macdonald Hotels - Alveston Manor - Mrs Carolyn Hill (9)
Hi Jayne
I wanted to let you know how fantastic our two days at Alvaston Manor was, thank you for all your help in the booking of this spa break.
Our 60 minute treatments were fantastic everybody really enjoyed this experience, all of our rooms were brilliant truly 5 star (especially mine) the evening meal and breakfast were excellent both meals exceeded our expectations.
If you could pass on these comments to the hotel I would really appreciate it.
I have to say a special message to Keith our waiter for our evening meal and breakfast he was really fantastic, and also a mention for the gentleman who was on reception (we unfortunately did not get his name) on our arrival and departure again he was so helpful and really pleasant.
To celebrate my 50th birthday in such great surroundings was great.
Thank you again I will certainly be recommending spabreak.co.uk to all my friends and family so will all of my companion's.
Regards
Carolyn
From: Williams, Steve
Sent: 16 August 2011 09:46
To: Sky Walsh
Subject: RE: Spabreak Direct Residential Confirmation, Ardencote Manor, Mr Steve Williams, Sunday 14th August 2011, (2)
Good morning Sky
Just a brief note to say that Wendy and I both had a fabulous time at Ardencote Manor this weekend. It really is a beautiful place to stay, with a great range of leisure facilities and we both enjoyed our treatments.
Thank you once again for your help in making the booking - your prompt, efficient service is much appreciated. We will be in touch when we are ready for our next Spabreak.
Kind regards
Steve William
From: Nick Oleszynski
Sent: 10 August 2011 12:40
To: Emily Isaac
Subject: Thank you
Hi Emily just wanted to drop you an email to thank you for booking us into savill hotel spa, we had an incredible time and really appreciate everything you did. Will definatly be booking through you on our next break
Many thanks nick and Louise
From: Geoff Roy
Sent: 08 August 2011 09:02
To: Melissa Pearce
Subject: Re: Spabreak Direct Residential Confirmation - Macdonald Hotels - Botley Park - One Night Spa Break (DB&B) High Season (4)
Hi Melissa,
Just to say all 4 guys had a great spa break weekend just gone, so thanks for organising. All agreed that what made Botley Park so good were the really friendly staff.
Thanks again. Regards,
Geoff
From: Neina Sheldon
Sent: 29 July 2011 11:38
To: Emily Isaac
Subject: Overnight Spa break at Matfen Hall 8th July 2011
Hi Emily
I just wanted to say thanks again for all your help with booking our overnight spa break at Matfen Hall earlier this month. I didn't know whether we were going to be able to book anything at such short notice, but you provided a fantastic service!
You couldn't have done more for us; I was very impressed that you made extra enquiries for us with the hotel, booking us onto the break that was right for us and securing our treatment slots too. Even on the morning, when I wanted to double-check that towels and gowns were provided, your colleague was as happy to help as you had been.
The break itself was everything we had hoped for. A lovely spa; relaxing and quiet, but not too stuffy and 'buttoned up' - you still felt like you could talk! The staff at Matfen were fabulous - so helpful and pleasant. Topped off with first-class food and a lovely room, we didn't want to leave!
I have already recommended your service to several people and will continue to do so. I won't hesitate to contact you when we next want a relaxing break away.
Many thanks for all your help.
Best wishes
Neina Sheldon
From: Mr LC
Sent: 28 July 2011 17:33
To: Jayne Clarence
Subject: Re: Spabreak Direct Residential Confirmation - Macdonald Hotels - Alveston Manor
Dear Jayne
We have just returned from the Alveston Manor - fabulous two days everything went smoothly thanks for your help with the arrangements.
Kind regards
Mr LC
From: Lucy Boughton
Sent: 21 July 2011 10:16
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation, - Belton Woods - Two Night Spa Break (2) - Thursday 4th, Friday 5th August 2011 - Miss Lucy Boughton
Hi Melissa
Thanks very much for sorting this out so promptly.
I have to say I have been very impressed with your customer service in all my dealings with you and will gladly vote for you in the Spa Traveller awards and recommend you to friends and family.
Kind regards
Lucy Boughton
From: Sophie
Sent: 19 July 2011 14:31
To: Sky Walsh
Subject: Re: Spabreak Direct Residential Confirmation, Ardencote Manor, Mrs Sophie Fuller, Saturday 16th July 2011 (3)
Dear Sky,
We have just had such a great weekend at Ardencote , we were really well looked after, the place is immaculate, food was amazing and we had such a comfortable room. All in all extremely good value and I'd highly recommend it to anyone! Thank you for your input into our fab weekend,
Yours gratefully
Sophie Fuller
From: Helen Flint
Sent: 19 July 2011 14:29
To: Alex Adnett
Subject: Re: Spabreak Direct - Day spa confirmation, Ms Helen Flint (2),Sunday 17th July 2011, Alexander House
Hi Alex
Thanks very much for organising our Spa day. We had a fabulous day and Alexander House was a great recommendation.
Thanks
Helen
From: Yaasmeen
Sent: 16 July 2011
To: Emily Isaac
Subject: Lifehouse
Hi Emily
Just wanted to say thank you very much for all your hard work and effort. I had the best birthday ever! It was an amazing experience. Joesie who won big brother was there and me and my friends where talking to her in the relaxing room. The spa was empty too, it was just amazing... Just to let you know I will be going back to lifehouse in the future and would like if you could to send me details when they do special offers and stuff .
Thank you once again emily speak soon
From: Sarah Godfrey
Sent: 10 July 2011 04:46
To: Emily Isaac
Subject: Spabreak Direct Residential Confirmation, Macdonald Hotels, Roxburghe Hotel, Sarah Godfrey (4), Saturday 11th June 2011
Hi Emily
Just wanted to drop you a quick note to express my thanks to you for helping to organise my hen weekend to Edinburgh.
We had a lovely time and everyone really liked the hotel. The location was fantastic, the rooms were really nice and the staff couldn't have been more helpful, even lending us umbrellas when we wanted to go out shopping in the rain!
We all had an amazing time. The hotel was very accomodating and the spa was lovely. You really took the hassle out of organising everything and were lovely when people had to drop out and there were last minute changes. I wouldn't hesitate to recommend you to anyone organising a hen weekend or a spa break and in fact I already have recommended you to several people. I will definitely be back after the wedding when I'm looking to organise a break.
A big thank you to you for helping take the stress out of planning my hen weekend.
Best Wishes,
Sarah
From: Jeanette Willis
Sent: 11 July 2011 11:36
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - The Park Royal - Mrs Jeanette Willis (12) - Saturday, 9th July 2011
Hi Jayne
I just wanted to email and say what an absolutely lovely weekend we had at The Park Royal Hotel and Spa.
All 12 of us enjoyed the experience and agreed that it was one of the best spas we had been to, especially the food and the staff which were both exceptional.
People always seem to make the time to grumble but never to email about something positive so thank you to you for all your help with the arrangements and please pass on our thanks to the hotel and spa.
We will soon be thinking about our next spa break!
Thanks again
Jeanette
From: Rachel Hodgson
Sent: 08 July 2011 20:20
To: Emily Isaac
Hello
Just a quick email as I am back from the spa break that you booked for me at Tankersley Manor. Just to say that we all had a brilliant time. Thank you very much for you help with this. I will definitely be recommending you to my friends and hope to book another break through yourselves at some point in the future.
Thanks again.
Rachel Hodgson
From: Jayne Jones
Sent: 08 July 2011
To: Katie Barnes
Hi Katie
Thanks so much for your help, what an efficient and professional company.
Many thanks!
Jayne :-)
From: Karen Richardson
Sent: 08 July 2011 12:47
To: Vicki Jennings
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - The Oxford Belfry - 9th July 2011 - Karen Richardson x 2
Thank you for your help. Very professional and fantastic service.
I wish you and the team a great weekend.
Best regards,
Karen
From: Jan Harding
Sent: 07 July 2011 22:05
To: Emily Isaac
Subject: Spabreak Direct - Day spa confirmation, The Felbridge Hotel and Spa, Afternoon Tea Spa Day, Jan Harding (1), Thursday 7th July 2011
Hi Emily
I have just returned from my afternoon at the Felbridge Hotel & Spa. Thank you so much for sourcing and arranging it for me and at such short notice too! It was a pleasure to deal with you and the resulting afternoon was just what I was after; the two treatments were really relaxing and the afternoon tea was totally indulgent!
Once again thank you for your help in sorting my booking and I will be sure to return, hopefully to arrange a girls day out!
Enjoy your holiday :-)
Kind regards
Jan
From: Jan Harding
Sent: 07 July 2011 11:43
To: Emily Isaac
Subject: Spabreak Direct - Day spa confirmation, The Felbridge Hotel and Spa, Afternoon Tea Spa Day, Jan Harding (1), Thursday 7th July 2011
Hi Emily
Just a quick email to say thank you so much for your help, and for sourcing a few options for me at such short notice too!
It was a pleasure to deal with you and I am so looking forward to my afternoon at the Felbridge Spa.
Enjoy your holiday and remember the super high factor sun cream!
Once again thank you for your help.
Kind regards
Jan
From: Victoria Smith
Sent: 06 July 2011 20:26
To: Sky Walsh
Subject: Spabreak Direct Residential Confirmation, Macdonald Hotels, Berystede Hotel and Spa, Mrs Victoria Walker, Saturday 24th September 2011 (8)
Hi Sky
Thank you so much. This is the third time I've used Spabreak Direct and couldn't be happier with the service you provide.
Thanks again,
Victoria
From: Shell Garbutt
Sent: 06 July 2011 19:33
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Macdonald Hotels - The Roxburghe - Miss Michelle Garbutt (16) - Saturday, 2nd July 2011 - 1 Night Stay
Hi Jayne
Just wanted to say a massive thank you to you and your colleagues for another fantastic spa break. Once again you came up trumps.
The Roxburghe was fantastic and although we got the deal through yourselves the staff were amazing.
I spread the word to everyone I know how I get these great deals
So once again thanks for a fantastic service.
Till the next time.....take care
Michelle x
From: Helen Forrest
Sent: 05 July 2011 18:49
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Aldwark Manor Golf & Spa Hotel - Mrs Helen Forrest (2) - Sunday, 3rd July 2011 - 1 Night Stay
Hello Jayne
I would just like to say a big thank you to you and your team for helping me to arrange my spa break.
My mum and myself had a absolutely lovley weekend and were both so relaxed and chilled out we will definitely be going back to Aldwark Manor again.
Once again thank you.
Kind Regards
Helen Forrest and Valerie Webster (Mum)
From: Emma Morris
Sent: 04 July 2011 08:46
To: Alex Adnett
Subject: Portal Spa
Hi Alex
Just wanted to email to say that the Portal Spa was amazing and we all had a fantastic time. We are all going to book to go again in about 6 months ha ha !!
Thanks again for recommending it.
Kind regards
Emma x
From: Paul Shaw
Sent: 21 June 2011 15:20
To: Alex Adnett
Subject: Spabreak Direct Residential Confirmation - Imperial Torquay - Mr Paul Shaw (2) - Sun 10th and Mon 11th July 2011
Hi Alex
Thank you so much for taking the time to help me with my booking today, I must say your customer service skills are second to none, I will definitely use your company in the future.
When you are spending that amount of money, you just need a bit of reassurance and you certainly put my mind at ease.
Even though it's birthday suprise for my wife, after taking to you I am reallly looking forward to it. I'm so excited, I don't know how I am going to keep from telling her.
Kind Regards
Paul
PS: I'll let you know how it goes and hope to post a review on your site if thats possible.
From: Katherine Smith
Sent: 20 June 2011 14:56
To: Melissa Pearce
Subject: Spabreak Direct Voucher Confirmation - £80 Monetary Voucher - Katherine Smith
Thanks Melissa
Fab Spabreak Direct service as ever! I recommend you guys to everyone.
Regards
Katherine
From: Revinder Basra
Sent: 20 June 2011 09:56
To: Rebecca Rule
Subject: Spabreak Direct Residential Confirmation - Five Lakes: Friday 17th
Dear Becca
I hope you are well. Just as some quick feedback, me and my friend had a fabulous time at Five Lakes, thanks for recommending this to us. The staff were great, especially the receptionist and restaurant staff.
We will definitely be using you for spa breaks in the future.
Kind regards
Revinder
From: Paula Marshall
Sent: 15 June 2011 via Facebook
To: Posted on Spabreak Direct's Wall
Myself and 5 friends had a fabulous time at Inchyra Hotel & Spa Falkirk overnight Saturday 11th June.
Thanks to Emily Isaac who arranged it for us, will definitely use Spabreak Direct again x
From: Lisa Johnson
Sent: 14 June 2011 13:15
To: Cassandra Gooding
Subject: French booking form for Party for Lisa Johnson 18th June
Hi Cassandra
Thanks very much, it’s all been made so easy booking through you, so thanks for all your help.
Regards
Lisa
From: Pamela Jackson
Sent: 13 June 2011 15:37
To: Jayne Clarence
Subject: Thank you
Hi Jayne
Can you please pass on my thanks to your team at Spabreak and to all the staff at Crewe Hall.
My friend and Chief Bridesmaid (Gail Graham) had organised the one night stay for 11th June. All 14 of us had a great time and were treated very well by all staff that we came across.
A beautiful hotel with wonderful facilities. The spa, gym and restaurant were top class and cannot think of one thing to complain about. With the fantastic value for money, I would definitely recommend Crewe Hall to anyone who cares to listen!!
Thank you thank you thank you!!!!!
Kind Regards
Pam
From: Claire Charlton
Sent: 12 June 2011 15:10
To: Jodi Marsh
Subject: Spa break at Slaley Hall
Dear Jodi
I organised a spa break at Slaley Hall through you for six people over the weekend of june 11th 2011, I just wanted to say we all had an excellent stay and the whole party thoroughly enjoyed the experience from rooms and dining to the treatments and location. The whole weekend was great therefore I just wanted to thank you very much for helping me to organise a great weekend with friends. We will definitely be doing a spa break again soon and I would have no hesitation in booking it again with you and have already recommended you to other friends too!! So thanks again.
Kind Regards
Claire Charlton
From: Shalini Williams
Sent: 06 June 2011 13:48
To: Emily Isaac
Subject: Sopwell House spa weekend on 4th June
Hi Emily
I wanted to thank you for organising our spa hen weekend for the 4th June. We had a truly wonderful time and I really appreciate your organization and patience with me.
I also wanted to specifically mention that the hotel staff at Sopwell House were simply incredible. Really friendly and supportive of all our needs and wants and were so accommodating, We felt this from the time we got there to the time we left. The spa ladies were fab and the treatments were outstanding. Even the bartender who had to deal with us lot at 11 pm was so patient and kind.
We had a truly lovely time and I would be grateful if you could pass on my feedback to the hotel manager.
Once again thank you ever so much. I truly appreciate it.
Regards
Shalini
From: Rebecca Mathers
Sent: 04 June 2011 22:54
To: Kathryn Colligon
Subject: Great Service from Emily Issac
Just a quick email to make you aware how helpful your staff member (Emily Isaac) was. She truly went above and beyond for my party's spa booking. She was also very quick to reply and nothing was too much of a trouble for her. I do hope this is passed on to her and she is a credit to your team.
Due to Emily's helpfulness I have recommended your website Spabreak Direct to all 12 hens at the party as well as other people I am talking too.
I look forward to using your website again.
Thank you to you and your team and special thanks to Emily Issac.
Kind Regards,
Rebecca Mathers
From: Magnar Kutsar
Sent: 02 June 2011 09:39
To: Jayne Clarence
Subject: Re: Spabreak Direct
Hi Jayne,
I would like to thank you for your good services! We both had a good break and enjoyed the spa experience!
Kind regards,
Magnar
From: Toni Martin
Sent: 02 June 2011 16:06
To: Katie Barnes
Subject: The Cambridge Belfry, Miss Toni Martin (16), Saturday 4th June 2011
Hi Katie
I can't thank you enough for sorting this out and for being very patient! I'm sure I have given you a headache today! :( I'm sure everyone will have a great time and it will be down to you!
I would use you any time I ever wanted a spa break whether it was for myself and my husband or a group of women. I would also recommend anyone who was wanting to take a spa break to use you also!
Thank you once again!
From: Ann
Sent: 27 May 2011 09:24
To: Emily Isaac
Subject: Grayshott Spa.
Dear Emily
Thank you all who made it possible for me to have a spa day at Grayshott Spa. I had a fantastic day and enjoyed it so much. It was so kind of you all to think of me. I certainly never expected this.
Whenever I can I will send you some baking down just to keep up your energy levels!!!!!!
Thankyou again for your kindness.
Love to you all.
Ann (Emily's Gran) xx
From: Bessie Kamocha
Sent: 23 May 2011 20:56
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Other People Said:
Thank you so much vicki for finding the perfect venue and package for my hen weekend. You picked the perfect package for us and we are so excited! Thank you for the excellent customer service you have provided. I would definitley use this company again.
Nicole Porter
Caldicot
Another fantastic Spa Break. Telford Spa & Golf Hotel was brilliant.
The food was fabulous, the facilities were excellent and the treatmenst were of a very high standard.
Another satisfied customer again!! Till the next one.
Regards
Sharron Kerry & Claire
Sharron Price
Wolverhampton
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